Introduction Last year, I checked into a hotel, knackered from a week of deadlines, hoping for a bit of zen. They had a wellness program, so I signed up for a meditation session. Disaster. The instructor seemed lost, the room was a mess, and I left more frazzled than when I started. Then, at another […]
Introduction G’day, you legends in the hotel game and wellness nuts! Picture a spa where guests strut out grinning like they’ve just won a weekend in the Maldives, every knot in their shoulders gone walkabout. That’s the fair dinkum magic of luxury wellness service staff. These folks aren’t just slinging towels—they’re the wizards who make […]