Introduction Ever checked into a hotel where the staff’s vibe just made your day? A beaming concierge, a chill spa worker, or a server who’s all smiles—that’s what building a wellness-focused hotel team brings to the table. It’s about hiring folks who love spreading good health and training them to make guests feel like they’re […]

Introduction Ever walked into a hotel and felt like you’d stumbled into a forest oasis? Lush plants, soft sunlight, and a vibe that screams calm—that’s biophillic wellness hospitality working its charm. It’s about bringing nature inside to make guests feel relaxed and staff feel alive. I’ve stayed at places where a simple moss wall made […]

Introduction The hospitality world is a wild ride. Peak seasons bring a flood of guests, packed lobbies, and ringing cash registers, but the low season can hit like a cold snap, leaving your hotel eerily quiet and your profits on ice. I’ve spent 15 years in the hotel game, from Phuket’s beaches to Prague’s historic […]

Introduction Picture yourself running a hotel in Indonesia, where the energy of bustling markets meets the calm of tropical beaches. It’s a thrilling but tough gig, with competition everywhere and guests expecting the world. To make your hotel a standout, you need a playbook that balances making money with keeping guests happy and building a […]

Introduction Today’s travelers care deeply about the planet, and they’re choosing hotels that reflect that concern. A 2023 study revealed that 73% of people worldwide factor sustainability into their hotel decisions. By weaving sustainability practices in hotels into their operations, hoteliers can shrink their environmental impact while also lifting their profits. This guide lays out […]

Introduction In a world where everyone’s online, a strong social media strategy for hotels isn’t just nice to have—it’s a must. With billions of people scrolling through platforms every day, hotels have a golden chance to reach new guests, show off what makes them special, and get more bookings straight to their door. But just […]

Introduction In the fast-paced world of hotels, making the most money possible is a top priority. Great service and a prime location matter, but having the best hotel accounting software is just as important. This tool simplifies money matters, helps you make smart choices based on solid numbers, and pushes your profits higher. With over […]

Introduction I’ve spent over 15 years helping hotels turn their spas into serious money-makers, and let me tell you, a well-run spa can do wonders. It’s not just about pampering—it’s about figuring out how to increase spa revenue in hotel settings while drawing in new guests, keeping them happy, and padding your bottom line. At […]

Introduction Marketing for hotel services isn’t what it used to be—no more tossing out generic flyers and hoping for the best. Now, it’s about reaching the right people with campaigns that hit home, using smart data to make every guest feel special, and keeping them happy from the moment they book until they’re raving about […]

Introduction After 15 years in the hospitality game, I’ve seen how tough it can be to keep guests coming back in today’s crowded market. At my hotel, we’ve turned things around by tapping into the power of the best hotel CRM software, and I’ve watched it transform the way we connect with travelers and grow […]