Introduction I remember a quiet evening years ago, sharing tea with a hotel manager who’d just weathered a tough season. “It’s not enough to offer a great room anymore,” she said, her voice steady but searching. “Guests want us to know them, to care about what they feel.” That conversation stayed with me, echoing louder […]

Introduction A decade ago, I sat with a hotel owner on a breezy veranda, watching guests sip coffee as the sun rose. “Travel’s changing,” he said, his eyes tracing the horizon. “People want more than a place to stay—they want a story.” His words linger, truer now as the global tourism industry climbs toward a […]

Introduction Fifteen years ago, I walked into a bustling hotel lobby, clipboard in hand, eager to unravel what makes a place linger in a guest’s heart. Today, one answer shines through: travelers crave stays that mend their bodies, soothe their minds, and tread gently on the earth. This surge in health-focused travel isn’t just a […]

Introduction The travel industry is buzzing, with hotels seeing a wave of bookings as people embrace holiday getaways. But with so many choices out there, from charming inns to big resorts, standing out is tougher than ever. That’s where holiday travel insights come in—they’re like a roadmap to what guests want, helping you fill rooms […]

Introduction The travel industry is buzzing with excitement, and hotels are at the heart of a vibrant resurgence. After years of pent-up wanderlust, people are hitting the road for holidays, craving experiences that refresh and inspire. This surge in holiday travel growth offers hotels a prime chance to boost bookings and revenue by tapping into […]

Introduction The hospitality industry is a whirlwind of competition and opportunity. Travellers today have endless choices—boutique hotels, big chains, or quirky rentals—all just a click away. To thrive, you’ve got to stand out, and that’s where hospitality business analysis comes in. It’s like a compass, guiding you to smarter decisions that lift profits and keep […]

Introduction The hospitality industry is a tough arena. Travellers have countless options—cozy boutiques, sprawling resorts, or budget rentals—all vying for their attention. To stand out and boost profits, you need more than charm and clean sheets. That’s where hospitality analytics tools come in, offering a clear view of what’s working and what’s not. I’ve been […]

Introduction The hospitality industry is buzzing with energy. More people are hitting the road—families saving for dream trips, young adventurers chasing one-of-a-kind experiences, and retirees exploring new horizons. It’s a thrilling time to be in the hotel business, but the competition’s fierce. Everyone’s after the same guests, and standing out takes more than a comfy […]

Introduction The hospitality industry is buzzing with opportunity. Travellers are back in droves—families splashing out on holidays, young explorers hunting unique stays, and professionals mixing work with play. It’s an exciting time to run a hotel, but the competition’s stiff. Standing out means picking the right approach for your property and guests. I’ve spent 15 […]

Introduction The hospitality industry’s on fire, and I don’t mean that lightly. More people are travelling than ever—families saving up for dream holidays, young professionals chasing Instagram-worthy getaways, and retirees ticking off bucket lists. It’s an exciting time for hotels, but the catch is everyone’s fighting for the same guests. After 15 years in hospitality, […]