Introduction I’ve been in the hospitality game for over 15 years, helping hotels across Asia turn insights into profits. The industry is a whirlwind of opportunity, with global revenue expected to hit massive heights by 2028. But it’s also a battlefield, with competition pushing hoteliers to innovate constantly. Annual hospitality reports are like a roadmap, […]

Introduction I’ve spent over a decade helping hotels grow their revenue, and one thing’s crystal clear: guests today expect more than a bed and a breakfast. They want stays that feel seamless, personal, and modern. Tech-driven guest experiences aren’t just nice-to-haves—they’re the key to staying competitive. I’ve seen hotels struggle when they stick to old […]

Introduction I’ve been helping hotels make money for over a decade, and one thing’s clear: guests today want safety, ease, and a stay that feels like it’s made for them. The old ways—paper check-ins, physical keys, crowded lobbies—don’t cut it anymore. Contactless hospitality services are changing the game, and I’ve seen firsthand how they make […]

Introduction I’ve been in the hotel business for over a decade, helping properties big and small boost their revenue. One thing I’ve learned? Corporate travel is changing fast. Gone are the days of stiff business trips focused only on meetings. Today’s travelers want to mix work with fun, stay healthy on the road, and support […]

Introduction It’s 2025, and Asia’s hospitality scene pulses like a monsoon river—alive, fierce, full of promise. A swelling middle class, fatter wallets, and a hunger for travel are driving hospitality growth in Asia, but the competition is a jungle. Hotels aren’t just rooms anymore; they’re stories, experiences, dreams. I’m sharing seven strategies to make your […]

Introduction I’ve been helping hotels make money for 15 years, and if there’s one thing I’ve learned, it’s that trust is your biggest asset. Guests hand over passport numbers, credit card details, health info, and travel plans when they check in. That’s a goldmine for hackers. One data breach can tank your reputation, scare off […]

Introduction The travel industry is buzzing with excitement, and hotels are at the heart of a vibrant resurgence. After years of pent-up wanderlust, people are hitting the road for holidays, craving experiences that refresh and inspire. This surge in holiday travel growth offers hotels a prime chance to boost bookings and revenue by tapping into […]

Introduction Bali wakes each morning to a symphony of life—roosters crowing in villages, waves kissing sandy shores, and the faint chime of temple bells carried on the breeze. Travelers arrive chasing this magic, but today’s guests seek more than beauty; they want stays that cradle the earth gently. As someone who’s watched guests linger over […]

Introduction Travel stitches together moments that endure—sipping hibiscus tea on a Balinese terrace, wandering Costa Rica’s misty rainforests, or gazing at New Zealand’s starlit fjords. As a hotel revenue specialist with 15 years immersed in this vibrant world, I’ve watched trends shift, from lavish escapes to journeys that tread lightly. One movement shines: sustainable tourism, […]

Introduction The hospitality industry is a global juggernaut, pumping trillions into economies through hotels, resorts, and tourism services. But let’s not sugarcoat it—this comes with a hefty environmental toll. Think towering energy bills, rivers of wasted water, and trash heaps that could rival small mountains. Travelers today, though, aren’t blind to this. A 2021 Booking.com […]